Return and refund policy

At wnbanqtb.shop, we value every customer's shopping experience and are committed to providing reliable service. If your purchase does not meet your expectations, we offer a simple return and exchange process.

Return Policy

We accept returns for both defective and non-defective products.

Customers may submit a return request within 30 days after receiving their order. Returned products should remain in their original condition with all included packaging and accessories.

Return Method

Method: By mail

Customers can contact our support team to receive return instructions and complete the return process through mail delivery.

Return Label

Return label: Included in the package, Free

A free return label is included in the package to help customers complete eligible returns conveniently.

Restocking Fees

Restocking fees: No cost

No restocking fees will be charged for approved returns.

Refund Information

Refund processing time: 7 days

After we receive and inspect the returned item, refunds will be processed within 7 days and returned to the original payment method.

Exchange Policy

Exchanges: Accept exchanges

We accept exchange requests. Customers may contact our support team for assistance with replacement items.

Shipping Cost

freight: free shipping

Shipping is provided free of charge for eligible orders.